Careers
Knoah addresses the growing needs of today's online businesses by providing a full range of outsourcing services for web-based customer support. With Knoah, companies can now keep pace with the flood of Internet communications that are threatening to drown internal support teams.
We currently have following positions open at our center in Hyderabad, India.
JOB TITLE : Customer Care Executive |
Posted on : 21-01-2010 |
Qualifications or Skill Required:
- Excellent English communication skills
- Basic knowledge of computers
- Excellent interpersonal and negotiating skills
- Flexibility to work in shifts
Eligibility
- Undergraduate and above
- 0 to 3 years of relevant experience
Job Description
- Efficiently handle customer issues / queries
Interested candidates may forward their resumes to hr@knoah.com
JOB TITLE : Technical Support Executive |
Posted on : 21-01-2010 |
Qualifications or Skill Required:
- Excellent English communication skills
- Knowledge of Computer’s and Technology
- Flexibility to work in shifts
Eligibility
- Undergraduate and above
- 0 to 3 years of relevant experience
Job Description
- Efficiently resolve technical issues / queries
Interested candidates may forward their resumes to hr@knoah.com
JOB TITLE : Non-Voice Customer Service Executive |
Posted on : 21-01-2010 |
Qualifications or Skill Required:
- Excellent Listening and written skills
- Good Typing Speed
- Flexibility to work in shifts
Eligibility
- Undergraduate and above
- 0 to 3 years of relevant experience
Job Description
- Listen to call and summarize the conversation.
Interested candidates may forward their resumes to hr@knoah.com
JOB TITLE : Language Trainer |
Posted on : 15-01-2010 |
Qualifications or Skill Required:
B.A (English – Graduated) M.A (English – Pursuing or Graduated)
Eligibility
- Excellent language, listening, and coaching skills
- Exceptional written skills
- Confident and passionate about meeting performance expectations
- Flexibility to work the shift required
Job Description
- Delivery of Language Training for new and existing agents
- Evaluate chat communications and provide feedback to agents
- Participate in Curriculum/Content Development
- Content Review
- Conduct New Hire recruitment
Interested candidates may forward their resumes to hr@knoah.com
