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Knoah addresses the growing needs of today's online businesses by providing a full range of outsourcing services for web-based customer support. With Knoah, companies can now keep pace with the flood of Internet communications that are threatening to drown internal support teams. We currently have various positions open in Hyderabad, India; specifically:
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Voice Support Officer - Technical Support |
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The Role: To provide technical solutions to international customers through inbound calls.
The candidate: Any Graduate (Freshers/Experienced) and willing to work in shifts. Skills and Experience: Excellent communication skills in English, Basic technical knowledge
of computers, Troubleshooting ability.
Interested candidates may forward their resumes to resumes@knoahindia.com
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Experienced Contact Center Managers & Supervisors |
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We are looking for experienced leaders to help our growing outsourcing business run
efficiently and effectively. If you have experience in managing or supervising inbound
call center agents and would like to join a team that operates on the highest principles
of respect and honesty then we would love to talk to you.
Interested candidates may forward their resumes to resumes@knoahindia.com
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Voice Trained Call Center Agents |
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We are looking for articulate, well trained, voice agents for our growing in-bound
support center. If you like to provide superior support to customers and like the
challenge of technology oriented issues, we could be the team you are looking for.
Interested candidates may forward their resumes to resumes@knoahindia.com
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Project/Team Leaders |
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We are looking for creative Software Professionals to work for our Software projects.
Ideal candidates should have:
Skillset: Windows CE, .NET, pocket PC, windows mobile, C/C++, VB, Java, J2EE, JBOSS, MSSQL-2000, Oracle.
- Experience of leading teams, delivering projects to time and budget, allocation
of work task management.
- Ideal candidate need to have more than 5 years experience on the above skillset.
- Minimum of two years experience in managing enterprise level projects
is required.
- This individual would be well organized, good communication skills and be able
to report on the progress of projects both verbally and written. He would
have planning skills also and experience in developing mobile applications.
- Experience of mobile and groupware would also be useful.
- Good technical background as most of the tasks need
design/development experience.
- Experience in lotus notes and exchange experience is desired.
Interested candidates may forward their resumes to techjobs@knoahindia.com
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Mobile Applications Developer |
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Ideal candidates should have the following qualifications:
- Mixed experience of palm and PocketPC devices.
- Advanced experience with Windows development (Windows NT/2000/XP).
- Experience with Palm OS application development and or Windows CE ,
.net,pocket PC;windows mobile.
- C/C++, VB and as well as Java development experience, some exposure to
.NET (C#, other).
- Understanding of Web technologies and protocols (HTTP,TCP/IP, etc.).
- Nice to have exchange / notes/IMAP experience.
- Experience on J2ME preferred.
Interested candidates may forward their resumes to techjobs@knoahindia.com
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Java Developer |
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Ideal candidates should have the following qualifications:
- Strong Java Knowledge & Experience (Servlets, JSP, J2EE, JBOSS App Server).
2+ Years Preferred.
- C/C++, VB, some exposure to .NET (C#, other).
- Experience with Apache Jakarta libraries and tools a plus, especially: tomcat;
ant; JUnit; BSF; log4j; Xerces/Xalan/Saxon, and Axis.
- C/C++, VB and as well as Java development experience, some exposure to
.NET (C#, other).
- Understanding of Web technologies and protocols (HTTP,TCP/IP, etc.).
- Nice to have exchange / notes/IMAP, J2ME experience.
- Basic knowledge of HTML, Javascript, DHTML.
- Strong database knowledge (MS SQL Server or Oracle).
- Experience with other languages such as Lisp, Perl, PHP... preferred.
Interested candidates may forward their resumes to techjobs@knoahindia.com
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Knoah Solutions, Inc.
4040 Civic Center Dr, Suite 200
San Rafael, CA 94903
Tel: 415-492-4555
Fax: 415-651-8953
E-mail: info@knoah.com |
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Knoah Solutions Pvt. Ltd., India
RR Towers, Plot #188&189,
Phase II
Kavuri Hills, Madhapur
Hyderabad,
India - 500033
Tel: 91-40-2311 2406 (8 lines)
Fax: 91-40-2311 2453
E-mail:info@knoahindia.com
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