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Name*

  Company*
 

Address 1

 

Address 2

 

City

 

State

 

Country

 

ZIP/Postal Code

 

Email*

 

Telephone
(with Area code)

 

What does your business do?

 

Type of support
(please check all that apply)?:

Inbound Customer Service
Inbound Tech Support
Inbound Sales Support
Outbound Sales Support
BPO (Non Customer-facing activities)
 

Please indicate in percentages your current usage of the following support channels:

% Voice
% Email
% Online Chat
 

Number of agents currently providing support:

 

Which of the following are your objectives regarding an outsourcing solution (please check all that apply)?

Cost savings
Productivity Improvement
Quality/CSAT Enhancement
Scalability
Strategic partnership
 

What are your primary concerns regarding outsourcing to India?

Management control
Accent/Culture
Quality/CSAT Enhancement
Problem resolution complexity
Technological barriers
Image
 

Project timeline?

Within 90 days
90 - 180 days
6 - 12 months
No needs
 

Additional Comments:

 

 

How did you hear about Knoah?

 
   
Other   Details :  
 
We would love to talk with you about what Knoah can do for your company. Drop us an email or call us at one of the locations listed below.

United States
Knoah Solutions, Inc.
701 N. Green Valley Parkway, Suite 200
Henderson, NV 89074
Tel: 650-779-9900
Fax: 415-651-8953
E-mail: info@knoah.com

India
Knoah Solutions Pvt. Ltd., India
RR Towers, Plot #188&189, Phase II
Kavuri Hills, Madhapur, Hyderabad
India - 500033
Tel: 91-40-6674 2222
Fax: 91-40-6674 3636
E-mail:mailto:info@knoah.com


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Map of 701 N. Green Valley Parkway Ste 200
Henderson, NV 89074