Knoah Solutions - Call Center Contact Outsourcing

News & Updates

2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001


Knoah Solutions 2009

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December 2009: Knoah expands its operational footprint to include a U.S. operation near Las Vegas that will support a blended onshore/offshore call center outsourcing model for our clients.

November 2009: Knoah’s TotalAssure Quality Assurance programs delivering results to several Global Organizations allowing them to realize their call center performance goals and dramatically improve Customer Loyalty & Retention, and reduce costs.

March 2009: Knoah Solutions named to IAOP’s 2009 Global Outsourcing Top 100 Annual listing of the world’s best contact center providers. Read More>>>


Knoah Solutions 2008

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March 2008: Knoah Solutions named to the 2009 Global Outsourcing 100.

October 2008:Knoah Solutions ranked #7 by DataQuest as leading BPO Service Provider and ranked #3 in Employee Satisfaction.

October 2008:Knoah expands its services to now include voice technical support for a global leader in smartphones and handheld devices.

September 2008: Knoah expands breadth of services for existing digital and information synchronization client.

August 2008: Knoah Solutions to provide voice and email technical support and customer service for leading manufacturer of consumer products and computer peripherals.

August 2008: Knoah Solutions to provide voice technical support to international IT products manufacturer.

June 2008: Knoah Solutions to provide domestic India voice technical support and customer service and BPO to leading manufacturer of residential and commercial products.

April 2008: Knoah Solutions to provides back-end support services for personal and professional concierge service provider.

January 2008: Knoah expands email customer service for a global leader in logistics and shipping.

January 2008: Knoah expands its services to now include chat technical support for global producer of consumer electronics products and appliances.


Knoah Solutions 2007

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November 2007: Knoah Solutions to provide chat customer support to leading Voice Over IP telecommunications provider.

August 2007: Knoah Solutions to provide chat sales support for a leading global producer of consumer electronics products.

June 2007: Knoah Solutions to provide consumer email customer support for a global leader in logistics and shipping.

June 2007: Knoah Solutions to provide chat technical Support for a global leader in handheld devices and smartphones.


Knoah Solutions 2006

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December 2006: Knoah Solutions to provide BPO services for leading provider of on-demand transaction management solutions to the communication service provider (CSP) market.

November 2006:Knoah Solutions to provide voice technical support and customer service for a leading manufacturer of high-quality water heater products.

November 2006: Knoah Solutions to provide chat and email technical support for innovator in digital media and information synchronization

February 2006: Knoah Solutions Recogized as a Rising Star by IAOP.

February 2006: Global Services 100 Recognizes Knoah Solutions for Leadership, Innovation, and Outstanding Performance.

January 2006: Knoah Solutions' Commitment to Quality Continues With ISO 2001:2000 certification.


Knoah Solutions 2005

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October 2005: Knoah Solutions to provide voice and email technical support and customer service and BPO services for leading Small Office/Home Office products company.

July 2005: Knoah's Director of Training releases "A Course in Listening and Speaking I".

July 2005: Knoah's Vice President, India Operations, Flt Lt. Bipin Chandra awarded "Personnel Manager of the Year".

January 2005: Knoah's Sri Myneni named CEO of the Year.


Knoah Solutions 2004

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December 2004: Knoah Solutions to provide multi-channel customer and technical support services to consumer-focused Home Networking company.

September 2004: Knoah Proud to Celebrate EarthLink Achieving Highest in Customer Satisfaction Among Dial-Up and High Speed Internet Providers.

September 2004: Knoah Solutions Opens Second Operations Facility in Hyderabad, India.

July 2004: Knoah Solutions Adds Robust Voice Offerings Thanks to Cisco Systems Partner Nexus IS.

June 2004: Knoah Solutions and LivePerson, Inc. Announce Strategic Partnership to Deliver Superior Customer and Sales Support.

June 2004: Knoah Solutions featured on Expressitpeople.com: Transparent HR practices can reduce attrition Work culture: Knoah Solutions.

March 2004: Knoah Solutions adds voice channel to provide technical/customer support services to leading US Internet Service Provider

February 2004: Knoah Solutions to provide voice, email, and chat technical support for leading workplace safety organization.


Knoah Solutions 2003

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December 2003: Knoah to establish second location with a 500-seat call center.


Knoah Solutions 2002

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March 2002: Knoah Solutions to provide email customer support services and chat technical support services to leading US Internet Service Provider.


Knoah Solutions 2001

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December 2001: Knoah Solutions to provide email technical support services to leading US Internet Service Provider.

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