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Knoah extends our client's infrastructure in an unobtrusive way, leading to faster up-time and lower costs. Knoah's agents are located in our modern, multi-channel, 900-seat capacity contact centers facility in Hyderabad, India.
Both of Knoah's facilities are connected to redundant, high-speed, high-availability, shared bandwidth carriers that enable efficient and secure (via VPN) data communication with clients and their customers around the world. Our voice infrastructure uses redundant, fiber based, IPLC lines to insure high quality signal transmission with minimal latency. We employ Cisco ICM equipment delivering toll quality VOIP support between India and in our Voice hub located in our secure co-location facility in Redwood City, CA.
Click here to learn more about Knoah Facilities. |
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