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Offshore Outsourcing is a very controversial topic confronting American business and government. The idea of moving critical business elements like engineering and customer support to far away places like India, and the fear of permanent job losses in the US as a result is causing a firestorm of discussion. While the debate on the pros and cons of outsourcing is a good thing, not all of it is based on solid information and experience. Senior managers that are trying to leverage the promise of offshore outsourcing to places like India need help in making a strong case to Executive management and the public at large.
There is a solution. This Webinar, sponsored by Knoah Solutions, will address many important questions, such as:
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How do we handle the current political climate? |
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How do we protect the customer’s experience and the company’s image? |
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Why India vs. other offshore locations? |
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Can we prevent culture and accent issues from effecting customer satisfaction? |
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How do we succeed early and maintain success in the long term? |
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What are the best methods for scaling the operation? |
Please click here to access "The Successful Case For Outsourcing to India in Today’s Business Climate webinar." |
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