Knoah Solutions - Call Center Contact Outsourcing

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Voice
Voice Support 100% Call Recording & Playback
Voice Support Highly Scalable and Redundant VoIP Infrastructure
Voice Support State of the Art Contact Center
Voice Support Extensively Trained Voice Agents w/Tiered Escalation
Voice Support Dedicated Q/A Agents
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Chat
Voice Support Early Adopter of Chat
Voice Support Extensive Experience Deploying Chat Solutions Since 2002
Voice Support Award Winning, Best in Class Chat Processes and Training
Voice Support Turnkey Chat Solutions Including Commercial Grade Software
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eMail
Voice Support Dedicated Program
Voice Support Experience, Effectively Using a Wide Variety of Commercial Tools
Voice Support Best in Class eMail Processes and Training
Voice Support Turnkey eMail Solutions Including Commercial Grade Software
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BPO
Voice Support Extensive Experience with Data/Order Entry
Voice Support Effective Balance of Quality and Productivity
Voice Support Dedicated Analytical Support
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QA - TotalAssure
Voice Support Developed in Contact Center Environment
Voice Support Strategic & Consultative Approach
Voice Support Track Multiple KPIs for all Support Channels
Voice Support Blended, Custom Scorecards
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Welcome to Knoah

Knoah Solutions is an award-winning and rapidly growing, Global Business Process Outsourcing (BPO) Call Center and Quality Assurance Services Company that delivers flexible, high performance turnkey solutions focused on rapidly driving revenue and value for our clients while reducing their costs.

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Focus on Customer Satisfaction and Quality

Delivering the right contact center outsourcing solutions to the right customer in the right way… Read More>>>

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Experienced Quality Assurance Team Delivering Results

TotalAssure is a turn-key Quality Assurance outsourcing solution that accelerates time-to-benefit, provides lower cost of entry, and is easily managed around the globe. Read More>>>

Knoah News News & Updates

 

Knoah Solutions To Expand Offshore Operations In Hyderabad, India. Read More>>>

 

Knoah's TotalAssure Quality Assurance programs delivering results to several Global Organizations allowing them to realize their call center performance goals and dramatically improve Customer Loyalty & Retention, and reduce costs. Read More>>>
Call Center Contact Outsourcing site tourCall Center Contact Outsourcing award winner Call Center Contact Outsourcing TUV certified

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