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Digital Engage

Are you prepared for digital customer engagement?







Flexible and scalable delivery

How we engage with our customers







Customer Experience

How we deliver awesome customer experience across all channels







TotalAssurance

Performance Improvement & QA solutions







Industries We Serve

Customized solutions for your industry







Knoah Overview

Global clientele. Excellence delivered.




Multi Channel Customer Engagement

Powered by Responsive and Innovative Contact Center Solutions


Multi channel, multi-location customer experience solutions
Let your customers communicate with you the way they want to communicate

Innovative technology, integrated reporting & customer analytics
Performance reporting dashboards, customer behavior analytics including channel journey, sentiment, segment, social footprints

Established best practices built on our 16+ years of operational excellence
Uniform and consistent service delivery processes aligned to client practices across all locations driven by The Knoah Way

Artificial intelligence enabled CX tools
Deliver personalized and accurate customer experience with better efficiency and productivity



Overview in numbers

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    CSAT Delivered
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    customer transactions per year
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    Quality evaluations per year
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    Global & Regional Languages Support
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    Sites covered for one of our QA programs
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    products supported across 7 industries

Customer Engagement

Digital Transformation Enablers

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